FAQ

What are Giclée Prints?
According to Merriam-Webster, A Giclée (pronounced zhee-clay) is a process by which high-quality prints are produced using an ink-jet printer. The process, for which the Giclée takes its name, involves spraying or spurting over a million dots per square inch giving the print its continuous tone. Today’s fine-art ink jet printers use high quality, archival inks which may exceed the life expectancy of the original artwork. A fine-art print begins with the original art or a professional quality transparent photo. The art is then scanned on a high-resolution scanner. A digital image is then transferred to a computer where the artist and the printer work together to make sure the colors reproduce as accurately as the original. By making a digital image, the computer can proportionally size the artwork to reproduce a quality print in multiple sizes for compete customization.
Please contact info@artistsofsarasota.com to determine the size that is right for your needs.

How much is shipping?
Free standard shipping is included for all regular orders. We use the USPS or UPS, depending on the size and weight of order. Please contact us by phone (941-313-2222) or email (info@artistsofsarasota.com) if you require expedited shipping or international shipping to Canada and other countries at an additional charge.

How long does it take to receive products?
We make every effort to ship your order as quickly as possible. Original artwork ships within 48 hrs. during normal business days/ hours. Please allow up to 2 weeks to ship reproduction items (giclée’s) because they are custom created upon ordering. Orders take an additional five (5) to seven (7) business days for delivery once shipped.

Will I be taxed on my purchase?
We are not required to collect tax for non-Florida residents. If you are a Florida resident, the tax rate is 7% if you reside in Sarasota County or 6% for any other Florida county.

What is your privacy policy?
Your privacy is very important to us. We have security measures in place, such as Secure Socket Layer (SSL), to prevent unauthorized people from intercepting your credit card information. The only personal information collected is what you voluntarily and directly give us, and we are the sole owners of the information given on our site. We do not sell, rent or share your information with anyone. Please read our entire Privacy Policy.

Where are you located?
We are in beautiful, sunny Sarasota, Florida. Our mailing address is:

Artists of Sarasota
P.O. Box 17046
Sarasota, FL 34276

What is your return policy?
Returns will only be accepted with prior authorization by emailing info@artistsofsarasota.com. Items for return must be in original condition and without damages. Credit will be issued when item is received and determined that no damages have occurred. Custom orders are final sale and not returnable.

How do I contact you if I have questions or comments?
You can call us at 941-313-2222, Monday through Friday from 9:00 a.m. – 5:00 p.m. EST, or email us anytime at info@artistsofsarasota.com.

Can I use an image from your site on my personal site or social media profile?
Everything on this site is copyrighted and the exclusive property of the individual artists. These images may not be downloaded, copied or edited in any manner or form for use on any website or other media without express written permission from the artist. Please read our entire Disclaimer and Copyright Policy.